Tag Archives: Customer Service

Customer service, where have you gone?

I called a medical service provider to set up an appointment, my first visit. The lady making the arrangements dutifully went by the book asking me some basic information and setting up an appointment. She then said “There is some paperwork to fill out and you can do it tomorrow or go to our web… Read More »

What’s happened to customer service?

I called a medical service provider to set up an appointment, my first visit. The lady making the arrangements dutifully went by the book asking me some basic information and setting up an appointment. She then said “There is some paperwork to fill out and you can do it tomorrow or go to our web… Read More »